Shutters Online - Frequently Asked Questions / FAQs
FAQs about Hillarys shutters
How soon can a Hillarys shutters advisor visit me?
When booking online, you'll be asked to suggest three dates and times, in descending order of preference. The soonest will typically be just a couple of days ahead and the latest usually around 10-11 days ahead.
Can I choose a time slot for my Hillarys shutters appointment?
Yes, you can choose between four time slots. These are offered as standard when you book a shutters appointment online: 9am - 12 noon, 12 noon - 3pm, 3pm - 6pm and 6pm - 9pm. Just select whichever suits you best!
What happens during a Hillarys shutters appointment?
Your Hillarys advisor will offer advice about which types and styles of shutters might best meet your needs. This will include helping you to decide whether your shutters should be fitted on the inside or outside of window recesses. They'll also bring samples of Hillarys shutters - including different woods, colours, finishes and fittings.
The advisor will measure your windows and provide a free quote for whichever shutters you prefer. The price will reflect any special offers or sale discounts that may be available.
If you'd like to proceed, you can place your order before the advisor leaves. Or you can take some time have a think and give the advisor a call if and when you're ready to proceed.
Everything that takes place during the appointment - including measuring up and quoting for new shutters - is completely free and without obligation. Hillarys made-to-measure shutters are also fitted for free as standard.
Who will fit my shutters if I buy from Hillarys?
Hillarys shutters come with free expert fitting as standard, so you won't need to lift a finger or organise or pay for anyone else to fit them.
Do Hillarys shutters come with a guarantee?
Hillarys shutters are designed and manufactured to be stable and durable. Confidence in the materials and workmanship is reflected by a five year parts and labour guarantee.
What types and sizes of windows are shutters suitable for?
All shutters by Hillarys are made to measure. Shutters can be fitted to most types of windows and door openings including regular, bay and sash windows and french doors.
FAQs about B&Q / The California Co shutters
How fast will my shutters be delivered?
Shutters ordered online from B&Q / The California Co are usually delivered within 7-8 weeks. Standard delivery is free, with morning and Saturday delivery also available at an extra cost.
Are shutters made from sustainably-sourced wood?
Yes, all wooden shutters made by B&Q / The California Co are made with wood from FSC (Forest Stewardship Council) certified sources. As it comes from well managed forests, use of this wood doesn't adversely affect the environment.
Are there any tips for measuring up for and/or fitting my shutters?
As this supplier's shutters are sold for DIY fitting, their website offers plenty of support including measuring and installation guides that you can print out and refer to as you work.
Hillarys Shutters 
- book a FREE home appointment with Hillarys. They'll bring shutters samples, measure your windows and give you a quote. Hillarys shutters are fitted for FREE (more info).
B&Q California Shutters - design and buy made-to-measure wooden plantation shutters online to fit yourself.
More about where to buy made-to-measure shutters.